Frequently Asked Questions( FAQs)

Q. Who we are?

A. Please refer about us page.

Q. Why do we sale cheap watches?

A. We do not have a outlet and its maintenance costs, staffing, utilities cost etc. We run our business online only.

Q. Are our watches are high quality?

A. Yes, our products are the highest quality and are manufactured / supplied by ISO 9002 registered companies (or overseas equivalent). All products carry the CE approval.

Q. How long will my order  take to be despatched?

A. Normally 2-5 working days.

Q. How long will my order take to be delivered?

A. Normally 3-5 working days.

Q. Can I pay by credit/debit card?

A. Yes, we accept all major cards.

Q. Do you securely process my credit/debit card?

A. Yes, we use world's best online payment system, safe with industry-leading fraud models, address verification and card verification checks, 128-bit SSL and powerful encryption. We put  security first for our customers.

Q. Can you guarantee my personal information will not be given anyone other then your website?

A. Yes, we protect our customer's privacy & we do not share any information without your consent. We may use your information for our own website marketing purpose to send you news and special offers if you do not wish to receive these. Please tick the given checklist box.

Q. If I am not satisfy with my purchase, can I return or refund my purchase?

A. Yes, Please refer our term and conditions page and please contact customer services before returning item.

Q. If there is any fault, Can I return item?

A. Yes, Please refer our term and conditions page.

Q. Can I leave feedback/comments for product/s?

A. Yes, Please feel free to contact customer services regarding any feedback or comments.